Privacy Policy

Introduction

Welcome to https://affordable-plumbing-repair.vibereports.co.uk! We take the privacy and security of your personal information very seriously. This comprehensive Privacy Policy explains how we handle your data, ensuring transparency and compliance with international privacy laws. By using our website or engaging with our services, you agree to the practices outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://affordable-plumbing-repair.vibereports.co.uk.
Any mobile applications or software we develop and make available to users.
Online services offered through our platform.
Interactions between our users, customers, and the company.

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: As an authorized user, your access and interaction with our apps and services are subject to this policy.
Visiting Our Websites: Whether you’re browsing or providing information, your activity falls under our privacy guidelines.
Communications: We may reach out via email, calls, texts, or newsletters, and this policy outlines how we handle such communications.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

Account Information: Details required to create and manage your user account.
Payment Information: Credit card details and billing addresses for processing transactions securely.
Financial Information: This includes banking information, if you choose to store it for faster checkout or financial records.
Purchase Information: Data related to products or services bought through our platform.
Mobile Device Identifiers: Unique device IDs that help us recognize your device and provide personalized experiences.
Location Data: If you opt-in, we may collect your location for targeted services or analytics.
Feedback: Any comments, reviews, or surveys you choose to share with us.
Social Media Information: When you interact with our social media accounts, we might collect relevant data.
Product Information: Details about products you view or purchase on our site.

We obtain this data through various means, including direct user input, automated systems, and third-party providers.

Cookies and Data Collection Technologies

Cookies and similar technologies play a crucial role in enhancing your browsing experience:

Strictly Necessary Cookies: Essential for navigation and basic functionality of our site.
Preference Cookies: Remember user preferences to provide customized experiences.
Analytics Cookies: Used for gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, offering control over non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies:

Retain personal data only for the duration required by law or for legitimate business purposes.
Delete or anonymize data when it’s no longer needed to protect your privacy.

Security Measures

Implementing robust security measures is paramount to us:

Employ encryption protocols for secure data transmission and storage.
Engage reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the online privacy of children under 18 years old. Our services do not intentionally collect or store personal information from this age group.

Your Data Rights

Depending on your location, you have various rights regarding your personal data:

Access: Retrieve and review the data we hold about you.
Rectification: Request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to or reject certain uses of your personal information.
Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.
Appelels/Complaints: File appeals or complaints with our privacy team or relevant regulatory bodies.

To exercise these rights, please contact us using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect evolving practices or legal requirements. Any significant changes will be notified on our website, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Postal Address: [Provide company address]

We value your trust in handling your personal information. If you have any concerns or questions, don’t hesitate to reach out.